SUNY Oswego

    Graduate Assistantship - GA20 Residence Life 0264

    Department: Campus Recreation
    Graduate Assistant-Pre Professional
    20 Hours per Week

    Unit/Division:  Residence Life and Housing Job Code 264

    Semester(s) Graduate Assistant is Needed:  Fall 2023, Spring 2024 

    Name of Person who will Supervise GA:   To be determined

    Supervisor Job Title: Residence Hall Director

    GA Supervisor Email: To be determined

    Number of Hours Expected to Work Each Week: 20

    Compensation: Tuition: Up to (9) In-State, non MBA credits.
                               Stipend: $3,500 per semester
                               One-bedroom apartment, and meal plan when classes are in session.

    Location where GA will Report to Work:   Designated Residence Hall Office

    Job Description and Key Responsibilities including Virtual/Remote Expectations:
    In person only-no remote work available for this position.

    What is the date that the review process will start for applicants?

    What is the date you will make a final decision regarding the selection of the candidate for this


    Official Position Title: Assistant Hall Director
    Under the direction of Residence Life and Housing, Assistant Hall Directors (AHDs) work within their assigned residential areas to create living environments that facilitate positive learning experiences communities and support the academic mission of SUNY Oswego. AHDs play key roles in the Department of Residence Life and Housing (RLH) and the broader campus community.
    AHDs provide leadership to paraprofessional staff and student leaders; partner with students to develop
    vibrant inclusive communities which encourage student engagement, community contributions, a free
    exchange of ideas, and the cultivation of skills and knowledge so that students may become citizens and
    leaders in our increasingly global society. Assistant Hall Directors live on campus and are therefore
    available to staff and students outside regular business hours during crisis situations or other critical times.


             Student Engagement:

    • Support the Residence Hall Directors (RHD), based on national best practices, living environments that promote learning and engagement for students in their residence halls and the SUNY Oswego community by creating opportunities that actively engage students in their college experiences.
    • Contribute to the development of a culture of student partnership and ownership within each residential community.
    • Participate in the creation and implementation of educational programming that intentionally supports the achievement of SUNY Oswego's educational goals for all students.
    • Work with residents on individual developmental issues and make referrals as appropriate. Assist students in developing their interests and abilities.
    • Assist in the implementation of large-scale department programs and campus-wide programs.
    • Promote and develop student leadership opportunities.
    • Direct and assist student staff members in promoting responsible student behavior that benefits individual students and the whole residence hall community.
    • Through regular presence on floors and in common areas, develop a positive image and presence in assigned halls to establish connections with residents and create caring personal and community relationships.
    • Provide a safe, comfortable, equitable experience for ALL residents, regardless of race, ethnicity, religion, socioeconomic class, (dis)ability, first language, gender, sexual orientation, or any other social or cultural identifier.
    • Educate staff and students about SUNY Oswego Code of Conduct, Residence Hall policies, and fire and safety codes.
    • Help residents understand their rights and responsibilities as good citizens by explaining and enforcing policies and procedures through educational conferences and other methods. Work to solve community and individual student problems.
    • Assist in the on-site and front-line response to crisis situations, including those that are highly complex in nature and maybe life-threatening.
    • Assist in the mediation of roommate conflicts and collaborate with Residence Hall Director or the Hall Director on-call.
    • Designated as essential personnel by SUNY Oswego, serve in a live-in capacity to provide non-clinical student counseling, student mediation, crisis intervention, and referral services.
    • Identify critical issues, assess student behavior, and communicate effectively with supervisors to formulate a response (educational and student conduct) to student concerns.
    • Serve in a designated on-call rotation and respond to and follow-up on emergency and management situations as needed. Communicate through duty reports, incident reports, and email notifications as needed.                                                                                                                                                        
              Supervision and Leadership:
    • Directly supervise and facilitate the development of a team of Student Operations Staff (SOS ) to enhance student learning through engagement, encourage student-led programs, and ensure the residence halls' sound operation.
    • Complete periodic performance appraisal of student staff. Work collaboratively with supervisors to create and implement individual, and group training programs, residential floor and hall meetings, and staff retreat for student staff members.
    • Develop strategies to successfully lead a team of SOS members in fulfilling hall operations.
    • Lead periodic SOS staff meetings to discuss building operations hall activities, explore student ideas and concerns, facilitate team development, provide motivation and direction to the staff, and discuss ideas to improve the operations in the hall.
    • Constructively manage personnel issues and conflicts, respond to job-related issues, and recommend appropriate solutions for the team.
    • Provide student staff with support, leadership, guidance, and mentorship.
    • Serve on department and/or division committees.
    • Actively contribute to department-wide meetings, assessment retreats, and department retreats to continuously improve the residence hall's living and learning climate.
    • Participate in department, division, and institution professional development and growth opportunities to maintain current knowledge of student development and student learning research, theory, and practice that best serve the needs of students.
    • Contribute time and talents to department-wide recruitment, selection, and training activities.  
             Administrative Responsibilities:
    • Co-Facilitate the opening and closing of assigned residence halls at the beginning and end of each semester and during break periods in conjunction with the Residence Hall Director. There are evening and weekend commitments outside of traditional business hours and consecutive days of work Sunday-Sunday during times of campus opening and re-opening (August and January), professional training (August and January), student staff training (August and January), and closing of residence halls (December and May).
    • Work with the Professional staff to ensure the efficient and effective functioning of the residence hall front desk operation.
    • Develop an understanding of the Adirondack occupancy management system and assist students in navigating room changes and other occupancy processes.
    • Work cooperatively with other College offices such as the University Police, Auxiliary Services, Dean of Students Office, and other administrative and academic departments in response to the day-to-day functioning of the halls.
    • Address safety concerns, custodial, and maintenance concerns by submitting work requests and coordinating the promotion of services and resources.
    • Identify, report, and advocate for maintenance concerns throughout the building and residential complex.
    • Respond to facility emergencies. Make recommendations for facility improvements; monitor and assess response to electronic requests for maintenance and/or custodial services submitted for the assigned community.
    • Develop and refine a mutually supportive relationship with custodial employees assigned to the residence hall in conjunction with the supervising janitor and the Residence Hall Director. Oversee building recycling operation.
    • Conduct regular (at least twice weekly) tours/inspections of assigned residence hall communities in addition to the weekly building walk-through with custodial.
    • Work with RHD and the sustainability office to build a diverse sustainability community, facilitate information sharing about sustainability practices and performance, and create incentives for continual improvement toward sustainability.
    • Develop a collaborative relationship with assigned dining center staff (s) and discuss any dining hall issues/concerns, including student behavior in the dining centers. A set number of meals is provided by Residence Life and Housing to assist in this expectation.
    • Work with the Residence Hall Director to oversee the hall operations, including student staff scheduling, office hours, security rounds, distribution of mail, and room access (keys/codes).
    • Communicate, explain, and enforce procedures, rules, and regulations of the College to residents and staff.
    • Assume additional responsibilities as assigned by supervisor or other Residence Life and Housing leadership team members.
    Qualifications Required:
    • Bachelor's Degree
    • Accepted into a Graduate Program or have submitted an application and waiting on a response to go through the interview process
    • Commitment to Diversity, Equity, and Inclusion

    • Ability to work effectively with a wide range of constituencies in a diverse community.
    • Effective interpersonal, communication, and presentation skills.
    • Ability to motivate, develop, direct and train assigned staff, including coordinating and supervising work.
    • Ability to foster a cooperative work environment.
    • Ability to interpret, adapt and apply guidelines and procedures.
    • Ability to manage multiple tasks and effectively prioritize among competing needs.

    List any Learning Outcomes related to the GAs Academic Program.
    Ability to work effectively with a wide range of constituencies in a diverse community.
    Effective interpersonal, communication, and presentation skills.
    Ability to motivate, develop, direct and train assigned staff, including coordinating and supervising work.
    Ability to foster a cooperative work environment.
    Ability to interpret, adapt and apply guidelines and procedures.
    Ability to manage multiple tasks and effectively prioritize among competing needs.

    Any restrictions to the type of student who would be eligible?
    Available to work August 1, 2023 - May 31, 2024. Live on in assigned housing, work nights, and weekends. A graduate student RLH will pay for 9 credit hour-non MBA Tuition per semester. Training for the spring semester starts January 2nd. 

    What behavioral expectations do you have? For example, what is your preferred communication timeline for a GA who needs to call out sick?
    Attend all departmental meetings unless it is a conflict with class. Hold their posted office hours. Notify their supervisors and place it on the absentee calendar if they can not be at work.

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